Terms & Conditions – ANVAYA
1. General
ANVAYA reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of any updates.
2. Product Information
We strive to display product descriptions, images, and specifications as accurately as possible. However, slight variations in colour, finish, and appearance may occur due to lighting, photography, screen settings, and manufacturing processes.
3. Material & Craft Disclosure
ANVAYA jewellery is crafted using a premium alloy metal with tone gold plating and refined finishing techniques. As with all plated jewellery, natural wear may occur over time depending on usage, care, and environment.
4. Pricing & Payments
All prices listed are in INR and are inclusive/exclusive of applicable taxes as mentioned. ANVAYA reserves the right to change pricing without prior notice. Payments must be made in full at the time of purchase through authorized payment gateways.
5. Orders & Acceptance
Placing an order does not constitute acceptance. ANVAYA reserves the right to accept or reject any order at its discretion, including in cases of stock unavailability, pricing errors, or policy violations.
6. Shipping & Delivery
Delivery timelines are estimates and may vary based on location, logistics, and external factors. ANVAYA shall not be liable for delays caused by courier partners, natural events, or circumstances beyond our control.
7. Returns, Exchanges & Replacements
All returns, exchanges, replacements, and replating services are governed by ANVAYA’s official policies as stated on the website. Requests are subject to quality inspection, approval, and eligibility conditions.
8. Care & Usage Responsibility
Customers are responsible for proper jewellery care, storage, and usage. ANVAYA shall not be liable for damage caused by:
improper handling
chemical exposure
water exposure
perfume contact
physical damage
misuse
third-party repairs
9. Warranty & Service
Any after-sales services, replacements, or replating services are subject to inspection, eligibility criteria, and internal quality assessment by ANVAYA.
10. Intellectual Property
All content on this website, including logos, designs, images, text, graphics, and brand assets, are the exclusive property of ANVAYA and are protected under intellectual property laws. Unauthorized use is strictly prohibited.
11. User Conduct
Users agree not to:
misuse the website
engage in fraudulent activity
submit false information
attempt unauthorised access
misuse brand assets
violate any applicable laws
12. Limitation of Liability
ANVAYA shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services beyond the value of the product purchased.
13. Force Majeure
ANVAYA shall not be held responsible for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, logistical disruptions, government actions, or technical failures.
14. Privacy & Data Protection
Customer data is handled in accordance with our Privacy Policy. We are committed to protecting user information and ensuring secure transactions.
15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Maharashtra
16. Contact Information
For any questions regarding these Terms & Conditions, please contact us at: